Contact Us
We’re Here to Help!
At Farmington Ebike, we value your questions, feedback, and partnership. Whether you need support with an order, have a product inquiry, or want to share your riding adventures, our team is ready to assist. Here’s how to reach us:
Customer Support
General Inquiries & Order Assistance:
Email: web@farmingtonebike.com
Website Messenger: Live Chat via www.farmingtonebike.com
Phone: (779) 390-3308
We strive to respond to all messages within 24 hours during business days (Monday–Friday, 9 AM–6 PM HKT).
Company Address
Farmington Ebike Limited
United States - 52 N Main St. Farmington. UT, 84025
HONG KONG - FLAT 1506,15/F,CHEUNG FUNG COMM BLDG,21-25 CHEUNG SHA WAN ROAD,SHAM SHUI PO
Note: This address is for administrative purposes only. Please do not send returns, repairs, or unsolicited mail here.
What We Can Help With
Pre-Purchase Questions: Product specs, shipping, or customization.
Order Tracking: Updates on delivery status.
Warranty & Repairs: Guidance on claims and authorized service centers.
Feedback & Partnerships: Collaborate with us! Share ideas or business proposals.
Stay Connected
Follow us on social media for updates, tips, and community stories:
Instagram | Facebook
Why Choose Us?
Fast & Friendly Support: We’re riders too—we understand your needs.
Transparent Communication: Clear answers, no jargon.
Global Reach: Serving customers worldwide with care.
Your journey matters to us. Reach out anytime—we’re here to make your Farmington experience exceptional!
Need Urgent Help?
For time-sensitive issues, include “URGENT” in your email subject line or message.
Thank you for choosing Farmington Ebike! 🚴♂️✨
